He did not try and offer us anything we did not need to have or make outrageous suggestions. Currently being smaller business people ourselves, its good to hold the honesty and excellent customer service.
North Richland Hills, TX He did a very good job. He didn't seek to upsell nearly anything, Although he stated that there may be a bigger dilemma, but he planned to test a little something initially just before charging more money.
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Milks the clock due to the fact he costs via the hour. Are unable to tackle significant tasks. Wish to chit chat about very little killing time When you purchase the little communicate. ..."
He did not try and promote us a little something we failed to want or make outrageous suggestions. Staying modest entrepreneurs ourselves, its good to have the honesty and good customer care.
Currently was the day of my scheduled appointment, and it had been aggravating not to be offered a timeframe through which I could hope the tech to arrive.
I'm not a single to write down critiques BUT In terms of this business, I have to stop what I am undertaking & praise them. 5 stars just isn't adequate!
Prevent next Melissa S. 7/5/2017 We have now had nothing but terrific and HONEST services from this organization. From the techs on the managers, we are so happy While using the real professionalism of the organization. Exceptionally rapidly and sincere do the job from satisfied people today.
A handful of several hours afterwards After i experienced not seen or read from Reliant I called again and it absolutely was distinct they'd not gained any concept from their answering service and it absolutely was as if I hadn't called at all. The earliest they might have the capacity to arrive out to check our A/C could be 48 several hours afterwards. It absolutely was already 85 levels inside our dwelling and it had been continue to early inside the working day so waiting around wasn't an option. I discovered their insufficient urgency stunning - they'd just inspected our process each week just before and failed to appear to be in any respect anxious that it experienced now Give up entirely. I ended up contacting Yet another supplier who arrived out to repair it the same day.
Through all of it they dealt with midnight telephone calls, and night cell phone phone calls, and sunrise cell phone calls (yeah no, I do not do snooze - I am scripting this critique at 3:thirty in the morning) and politely answered every query I had.
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We understood our AC was leaking freon and that we would need to acquire a new unit, but our AC man explained to us it could wait around a while for a longer period.
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They just sell these maintenance packages to produce profits then "reach them" Any time it really is practical for them. IE treatment a lot less with regards to their shoppers.